As a distinguished member of our “Platinum Care Program,” you gain premier access to a suite of benefits designed to ensure your HVAC system receives the utmost care and attention. First and foremost, you’ll enjoy Priority Service Status, granting you first-in-line service for all your HVAC needs, from routine maintenance and urgent repairs to the installation of a new system. Our team is dedicated to providing you with immediate and undivided attention, around the clock, thanks to our 24/7 Emergency Service.

In addition to priority service, you’ll benefit from Exclusive Member Discounts, offering substantial savings on a range of services. As a Platinum member, you’ll receive a generous 15% discount on parts and labor for any repairs, along with the elimination of overtime charges, making your HVAC maintenance both more affordable and stress-free.

To further ensure your system’s efficiency and your comfort throughout the year, our Bi-Annual Precision Tune-Ups play a crucial role. These maintenance visits are scheduled during the spring and fall, each designed to optimize your system’s performance and prevent potential issues before they arise. During these tune-ups, our experienced technicians perform a comprehensive inspection, covering all critical components and ensuring everything operates smoothly, keeping your home comfortable and your system running efficiently year-round. Our comprehensive inspection includes:

• Accumulator, Driers, Reversing Valve, and Crankcase Heater evaluations for system protection
• Ambient temperature checks to adjust system performance
• Assessment of Pulleys and Belts (where applicable) for wear and tension
• Bearing inspections to ensure smooth operation
• Cabinet Inspection for integrity and cleanliness
• Complete System Cycle run-through for overall performance assessment
• Compressor and Fan Amperage testing to ensure electrical efficiency
• Condenser Coil cleaning and removal of debris for optimal airflow
• Condenser Fan Motor lubrication (if applicable) for longevity
• Contact Points and electrical connections inspection to prevent failures
• Defrost Control checks for efficient operation in cold weather
• Drain Lines flushing to prevent clogs and leaks
• Drain Pans cleaning to ensure proper drainage
• Electrical Connections tightening to ensure safety and efficiency
• Evaporator Coil cleaning to maintain air quality and system efficiency
• Examination of the Blower Wheel and Housing for debris and wear
• Fan Condition inspection for operational reliability
• Filter Replacement (provided on-site, included for 1-inch filters)
• Float Switches check to avoid water damage
• Head Pressure and Suction Pressure diagnostics to maintain system health
• Heat Strip Amperage testing and orientation checks (winter maintenance)
• Liquid and Suction Line temperature measurements for performance assessment
• Lubrication of the Air Handler Fan Motor for optimal efficiency
• Motor Amperage and performance check
• Refrigerant addition (up to 1lb if needed)
• Safety Controls check to ensure all system protections are active
• System Charge verification within factory specifications
• System Static Pressure testing to diagnose airflow issues
• Temperature differential measurement across coils for cooling and heating efficiency
• Thermostat Operation verification for accurate temperature control
• Vent Temperature measurements to confirm proper heating/cooling delivery
• Visible Ductwork inspection for leaks or obstructions
• Zoning System inspection to ensure balanced comfort throughout your home
• UNLIMITED Diagnostic Services throughout the year (within standard business hours, additional charges may apply for after-hours services)